Preparing Students to Operate in a Global Business Environment

By Robert Mill.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The accrediting body for colleges of business is very clear about the importance of preparing business graduates to operate in a business environment that is global in scope. Attempts to define what that means have been made by a variety of organizations. It is reasonable to expect students to have a variety of knowledge, attitudes and skills that involve such things as a gain in language competence, an understanding of cultures not one’s own and an ability to operate successfully in an environment of cultural and ethnic diversity. Compared to this ideal students are being taught in a campus environment where internationalization is marginal in most universities,, international programs and activities are fragmented and there is a general lack of an institutional strategy. In an effort to move towards a transformational international experience a commitment was made by the Chancellor of the University of Denver that any D.U. undergraduate would be able to study abroad at no additional cost compared to the cost of attending D.U. While the program has been very successful in significantly increasing the number of undergraduates who study abroad much still has to be done to move the University towards a truly transformational international experience that is both deep and broad.

Keywords: Global, Education

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 2, pp.305-310. Article: Print (Spiral Bound). Article: Electronic (PDF File; 601.129KB).

Dr. Robert Mill

Professor, School of Hotel, Restaurant and Tourism Management, Daniels College of Business, University of Denver, Denver, Colorado, USA

Robert Christie Mill is a Professor in the School of Hotel, Restaurant and Tourism Management in the Daniels College of Business at the University of Denver. He holds a Ph.D. and M.B.A. from Michigan State University and a B.A. from the University of Strathclyde's Scottish Hotel School. He has worked for Trust House Forte, Canadian Pacific, McTavish’s Kitchens and Inter-Continental Hotel Corporation. Dr. Mill is author/co-author of The Tourism System, Tourism: The International Business, Managing for Productivity in the Hospitality Industry, Restaurant Management: Customers, Operations and Employees, Resorts: Management and Operation and Managing the Lodging Operation. Most are in multiple editions and have been translated into Korean, Portuguese, Indonesian, and Chinese. He has been a chapter contributor to an additional seven books in the areas of marketing and hospitality operations, and he has scores of refereed and non-refereed articles in academic journals in addition to trade press articles.


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