The Knowledge Management Organization Model of Thai Community Business

By Kemakorn Chaiprasit, Chitrlada Burapharat, Seksin Srivatananukulkit and Chirawan Chaisuwan.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Building a knowledge management organization is now commonly viewed as an essential for organizations that require knowledge-based core competence through implementing and promoting knowledge management (KM) schemes for competitive advantage. High performance organizations must allow for changes in order to develop appropriate structure and infrastructure of the organization to facilitate the knowledge management activities processes.
This study focuses on developing a knowledge management organization model of Thai community business by identifying samples and exploring them in dimensions and aspects associated with the formation of the knowledge management organization. There are two basic assumptions for this study: 1) A high performance organization comprises of well-managed knowledge management 2) Different community business forms (group producer, sole owner, Small and Medium Enterprises: SMEs) should have different KM organization model. The samples have been particularly identified from the high performance organizations within the northern part of Thailand. Criteria in determining samples were generated from the formation of the core competency of the small and medium business such as, growth rate, innovation and quality. These samples will then be examined in their organization form and explored thoroughly in each of four dimensions. These are Structure (hierarchical levels, decision rights, application level, and knowledge workers roles), Culture (proficiency, commitment, behavior, and atmosphere), Systems (learning mechanism, coordination mechanism, assessment mechanism, and the use of information and communication technology) and KM strategy (styles of direction, organization aim, knowledge management process emphasized, and knowledge types and sources).

Keywords: Knowledge Management, Organization Form, KM Organization, Community Business

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 3, pp.117-126. Article: Print (Spiral Bound). Article: Electronic (PDF File; 963.348KB).

Kemakorn Chaiprasit

Ph.D. Student, College of Arts,Media and Technology, Chiang Mai University, Chiangmai, Thailand

I am a Ph.D. Student of Knowledge Management program in College of Arts, Media and Technology, Chiang Mai University, Thailand. I am also working as a lecturer in Management Department of Faculty of Business Administration, Chiang Mai University. My research interest are knowledge management in SMEs, SMEs competitiveness and organization model.

Dr. Chitrlada Burapharat

Lecturer, College of Arts, Media and Technology, Chiang Mai University, Chiang Mai, Thailand

Chitrlada Burapharat, Ed.D., a lecturer in the College of Arts, Media and Technology at the Chiang Mai University, graduated from the Department of Adult Education, Community Development and Counseling Psychology, Ontario Institute for Studies in Education (OISE), University of Toronto. Her interests are in the areas of workplace learning and change including learning organization and team building.

Seksin Srivatananukulkit

Assoc. Prof., Faculty of Social Sciences, Chiang Mai University, Chiang Mai, Thailand

Seksin Srivatananukulkit, Assoc. Prof., a lecturer in Faculty of Social Sciences at the Chiang Mai University, Chiang Mai, Thailand, graduated from the University of Delhi, India. His interests are in the areas of human resource management and competency management.

Chirawan Chaisuwan

Asst. Prof., Marketing Department, Faculty, Chiang Mai University, Chiang Mai, Thailand

Chirawan Chaisuwan, Asst. Prof. Dr., a lecturer of Marketing Department, Faculty of Business Administration at the Chiang Mai University,Chiang Mai, Thailand, graduated her Ph.D. from York University, Canada. Her interests are in the areas of international marketing, business plan and strategic marketing.


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