Building a knowledge management organization is now commonly viewed as an essential for organizations that require knowledge-based core competence through implementing and promoting knowledge management (KM) schemes for competitive advantage. High performance organizations must allow for changes in order to develop appropriate structure and infrastructure of the organization to facilitate the knowledge management activities processes.
This study focuses on developing a knowledge management organization model of Thai community business by identifying samples and exploring them in dimensions and aspects associated with the formation of the knowledge management organization. There are two basic assumptions for this study: 1) A high performance organization comprises of well-managed knowledge management 2) Different community business forms (group producer, sole owner, Small and Medium Enterprises: SMEs) should have different KM organization model. The samples have been particularly identified from the high performance organizations within the northern part of Thailand. Criteria in determining samples were generated from the formation of the core competency of the small and medium business such as, growth rate, innovation and quality. These samples will then be examined in their organization form and explored thoroughly in each of four dimensions. These are Structure (hierarchical levels, decision rights, application level, and knowledge workers roles), Culture (proficiency, commitment, behavior, and atmosphere), Systems (learning mechanism, coordination mechanism, assessment mechanism, and the use of information and communication technology) and KM strategy (styles of direction, organization aim, knowledge management process emphasized, and knowledge types and sources).
|Keywords:||Knowledge Management, Organization Form, KM Organization, Community Business|
Ph.D. Student, College of Arts,Media and Technology, Chiang Mai University, Chiangmai, Thailand
Lecturer, College of Arts, Media and Technology, Chiang Mai University, Chiang Mai, Thailand
Assoc. Prof., Faculty of Social Sciences, Chiang Mai University, Chiang Mai, Thailand
Asst. Prof., Marketing Department, Faculty, Chiang Mai University, Chiang Mai, Thailand
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