Managing Collaborative Research in Dynamic Organizational Contexts

By Donna Champion.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Conducting long term research in organizational settings which are subject to change and upheaval is particularly challenging. In this paper, an example of practitioner-led action research is described, where managers in a pan-European project to implement new software used collaborative learning techniques to facilitate the emergence of best practice across a glass repair company. Action research provided a framework for managing both the research process and the process of learning and intervention and one of the many learning outcomes from this project is that the quality of such research seems to be inextricably bound with the manner in which the inquiry was conducted. It is suggested that in research collaborations between industry and academia, it is essential to manage the expectations of industry participants and that meaningful collaboration and learning is only possible if the theory, methods and tools employed in the research process are open and accessible to all research participants, not just the academic team. This approach can ensure that key performance indicators for a research project are met for both the industrial and academic teams.

Keywords: Collaborative Cultures, Action Research, Quality

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 5, pp.149-158. Article: Print (Spiral Bound). Article: Electronic (PDF File; 596.590KB).

Dr. Donna Champion

Lecturer in information Systems, The Business School, Loughborough University, Loughborough, Leicestershire, UK

My main research focus is on developing tools to support Client-Led information systems design and bridging the gap that exists between the business needs and technology requirements. I use participative research frameworks and as my research usually involves intervention and change in an organizational setting I specialize in action research approaches. My research has resulted in new tools to facilitate collaborative learning in order to overcome the language barrier that can exist between different professions, with different educational and professional backgrounds and the problems of achieving clear communication in multi-agency settings. The research is interdisciplinary in nature and has been undertaken in collaboration with business, industry and public service organizations.


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