Change Management for a New Business Ethics: Corporate Social Responsibility in Tourism and the UN Millennium Development Goals

By Camelia M. Tepelus.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

As the largest economic sector in the world, with a contribution of 10.3 % to the global gross domestic product according to the UN World Tourism Organization, tourism is increasingly called on by the media and activist groups to provide socially responsible answers to a wide and diverse array of problems. This paper addresses the need for change management in the travel and tourism sector, in the policy context of the UN Millenium Development Goals (MDGs). The paper provides a mapping of the key issues confronting the research agenda with respect to the MDGs applicability and implementation in the travel and tourism sector. A two-tier classification of the relevance of the MDGs to tourism is proposed, including: a) MDGs directly related to tourism development, and b) MDGs indirectly linked to tourism but related to social impacts of globalization in tourism. It is argued that in order to effectively respond to the complex and extensive scope of the MDGs in tourism, the sector has to adopt a new business ethics, and the emergence of the CSR paradigm is a welcome development in this regard.

Keywords: Sustainable Tourism, Corporate Social Responsibility, Business Ethics, Innovation

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 5, pp.79-88. Article: Print (Spiral Bound). Article: Electronic (PDF File; 604.368KB).

Camelia M. Tepelus

Research Associate, International Institute for Industrial Environmental Economics, International Institute for Industrial Environmental Economics, Lund University, Sweden

Ms. Camelia Tepelus is a Research Associate and PhD candidate in the area of sustainable tourism development at the International Institute for Industrial Environmental Economics at Lund University in Sweden. Ms. Tepelus’ research interests address the emergence of corporate social responsibility (CSR) in tourism, and the effectiveness of voluntary instruments for sustainability in ecotourism and mass tourism. Ms Tepelus is also coordinating an international CSR project on the prevention of child sex tourism, in cooperation with the UN World Tourism Organization, UNICEF and non-governmental groups and tourism businesses in 27 countries. She is a regular speaker at sustainable tourism conferences, a contributor to the WTO News, and participated in research and consultancy projects in Europe, Central and South America and Asia. Ms. Tepelus’ research on sustainability reporting has been awarded with the TUI 2000 Sustainable Tourism Award and with the 2003 British Airways Tourism for Tomorrow Award in the large scale tourism category, for a project on the protection of children’s rights in tourism. Ms. Tepelus is based in New York, USA.

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