Integrating Cultural Diversity into Organizational Operations

By S. Washah.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The fundamental aim of cultural diversity work is to integrate diversity policies and procedures into the way the organization operates, not to impose a set of extra demands. It is believed that management must understand the social psychological processes that reconcile the relationship between visible social characteristics and performance outcomes. This paper analyzes the relationship between visible social characteristics and organizational performance. Then it evaluates the efficacy of cultural diversity as an organizational tool to achieve a competitive advantage through the review and the evaluations of related literatures. The outcome of this paper will serve as a reference for management to clearly understand the positive impact of cultural diversity in a business environment and also leads to raise many unanswered questions for potential future research.

Keywords: Cultural Diversity, Social Psychological Processes, Managing Cultural Diversity, Organizational Tool, Harmonious Multiculturalism

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 8, pp.51-58. Article: Print (Spiral Bound). Article: Electronic (PDF File; 485.506KB).

Dr. S. Washah

Chairperson, Department of Computer Science and MIS, Fairleigh Dickinson University, Clifton, NJ, USA

Dr. S. Washah is currently Chairperson, Department of Computer Science and MIS at JUC. He is also an adjunct professor of Information Systems and Technology Management at Fairlegh Dickinson University (Global ad Executive MBA), college of business administration. He also has been teaching selected graduate IT courses at New Jersey’s Science and Technology University. He earned his PhD degree in Computer Science from Warren National University, 2003. His research interests focus on technology adoption and policy-based security management for distributed multimedia services. He is currently researching the issue of organizational change and IT diffusion and practices in small businesses in the U.S.A.


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