The fundamental aim of cultural diversity work is to integrate diversity policies and procedures into the way the organization operates, not to impose a set of extra demands. It is believed that management must understand the social psychological processes that reconcile the relationship between visible social characteristics and performance outcomes. This paper analyzes the relationship between visible social characteristics and organizational performance. Then it evaluates the efficacy of cultural diversity as an organizational tool to achieve a competitive advantage through the review and the evaluations of related literatures. The outcome of this paper will serve as a reference for management to clearly understand the positive impact of cultural diversity in a business environment and also leads to raise many unanswered questions for potential future research.
|Keywords:||Cultural Diversity, Social Psychological Processes, Managing Cultural Diversity, Organizational Tool, Harmonious Multiculturalism|
Chairperson, Department of Computer Science and MIS, Fairleigh Dickinson University, Clifton, NJ, USA
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