The Rhetorical Basis of Group Processes: Teamwork, Negotiation, and Collaboration
Group processes within organizations inherently involve communication as the underlying means of human interaction. Using two communication-based heuristics clarifies the underlying nature of teamwork, negotiation, and collaboration. The Rhetorical Process Model of Communication identifies the underlying pattern for the process of teamwork. Expanding the Rhetorical Process Model into the Transactional Process Model illustrates the dynamics involved in negotiation, and clarifies the likelihood of achieving agreement between two parties. Finally the supportive vs. defensive dichotomies of Communication Climate reveals the way to achieve collaboration through openness and consensus rather than a closed environment of uncertainty insecurity. While focusing on organizational process, the underlying models also have implication for achieving corporate mergers and international accords.
||Collaboration, Comunication Climate, Communication Process, Negotiation, Rhetorical Process Model, Teamwork, Transactional Process Model
International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 8, pp.143-156.
Article: Print (Spiral Bound).
Article: Electronic (PDF File; 919.235KB).
Associate Professor, College of Business, University of Colorado at Colorado Springs, Colorado Springs, CO, USA
Charles Beck graduated from the University of Pittsburgh with a degree in philosophy; he was in graduate school at Notre Dame when, prompted by a draft notice, he enlisted in the “all volunteer” US Air Force. He worked as a maintenance supervisor, obtained an MA degree in English Literature, and began teaching composition and technical writing at the USAF Academy. He has taught at the AF Institute of Technology, the US Naval Academy, Wright State University, George Washington University, and the University of Colorado. In addition to traditional courses in literature and literary criticism, he developed cross disciplinary courses in Science and Literature, Bible as Literature, and Managerial Communication. He has a PhD in Higher Education Administration, with a focus on Business Administration. He currently teaches courses in business communication, teamwork, and leadership for the College of Business, University of Colorado at Colorado Springs. Prentice Hall published his text Managerial Communication: Bridging Theory and Practice. His recent work includes communication theory as the underlying basis of management, leadership, and teamwork. He has recently expanded his theoretical base to include artistic creation and art criticism.
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