Disclosing and Assessing the Knowledge Asset Roots of Organisational Value Creation Dynamics

By Daniela Carlucci, Giovanni Schiuma and Francesco Sole.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

In today’s fast changing and complex economic scenario, the importance of the traditional economic and production factors considered as the engine of company’s value creation dynamics is decreasing. In this regards, knowledge and resource based strategic management theories have argued that knowledge assets represent fundamental factors to lever on for acquiring sustainable competitive advantage.
In the last decades many companies have paid attention on the implementation of management initiatives aimed to exploit their knowledge assets to support and drive organizational performance improvement. However, nevertheless the rich case record, it is still difficult to clearly assess how knowledge assets are engaged in company’s performance improvement. More specifically there is a need to better clarify: i) How are knowledge assets engaged, separately and as a cluster, in value creation dynamics? ii) How is it possible to identify knowledge assets which drive company’s value creation dynamics, taking into account mutual interactions among knowledge assets? iii) How is it possible to analyse, according to cause-and-effect mechanisms, how knowledge assets are dynamically involved in company’s performance objectives achievement?
Answering these questions is particularly important, since it allows managers to define better focused knowledge assets management initiatives as well as to link knowledge assets to strategy planning, execution and achievement and better align investments in organizational knowledge capital for the greatest impact.
The paper proposes and shows the application of a model for disclosing and assessing the organizational knowledge assets grounding the organization’s value creation dynamics, i.e. the knowledge asset value drivers. The model allows to visualise and evaluate the cause-and-effect relationships among the components of an organization’s strategy and particularly the links between knowledge assets and strategic objectives. The model is based on the use of specific methods adopted from the field of decision support systems, i.e. multicriteria decision methods and the system theory.

Keywords: Knowledge Assets, Value Creation, Performance Improvement, Multicriteria Decision Methods, System Dynamics

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 10, pp.51-60. Article: Print (Spiral Bound). Article: Electronic (PDF File; 930.919KB).

Dr. Daniela Carlucci

Assistant Professor, Center for Value Management, DAPIT, Faculty of Engineering, University of Basilicata, Potenza, Potenza, Italy

Daniela Carlucci is Assistant Professor at the Centre for Value Management at the University of Basilicata in Italy. She has a PhD from the University of Repubblica of San Marino in Business Management and a Master in “SMEs Management”. After PhD, she has been visiting researcher at the Center for Business Performance, Cranfield School of Management. Daniela’s research, teaching and consulting focus on knowledge management, knowledge assets and intellectual capital assessment & management, innovation, business performance measurement and management, decision making in organizations and decision support methods. She is actively involved in relevant research and consultancy activities as researcher and has worked in research projects involving national organisations and institutions. Moreover Daniela is systematically engaged in teaching activities in public and private institutions. She has authored and co-authored of several publications, including chapters of books, articles, research reports and white papers on a range of research topics particularly embracing knowledge assets and intellectual capital management. Daniela is regular speaker at national and international conferences and author of various academic and practitioner papers.

Prof. Giovanni Schiuma

Associate Professor, Center for Value Management, DAPIT, Faculty of Engineering, University of Basilicata, Cranfield, Potenza, Italy

Giovanni Schiuma is Associate Professor at the University of Basilicata and Scientific Director of the Centre for Value Management at the University of Basilicata in Italy. He is also Visiting Research Fellow at the Center for Business Performance, Cranfield School of Management and Research Director of the Institute of Knowledge Asset Management (IKAM) in Italy. His primary research interests focus around the following areas: knowledge asset & intellectual capital management, performance management systems, innovation and change management, organizational behavior, organizational learning, industrial district and local development. Giovanni has authored or co-authored more than 100 publications, including books, articles, research reports and white papers on a range of research topics particularly embracing Knowledge Asset and Intellectual Capital Management, Performance Measurement and Management, Italian Industrial Districts and Energetic Organisation. He works with local Italian Governments on the assessment of intellectual capital dimensions underpinning local development as well as he is actively engaged in applied research and has worked in research projects involving national and international organizations, such as Natuzzi, Ducati, Soges Group, Arts&Business, Accenture, Shell, Lloyds TSB, McDonald’s, and among others. He is a regular speaker at conferences and has teaching and consultancy experience across Europe on Knowledge and Innovation Management as well as on Performance Measurement and Management. He is specialized particularly in the design, implementation and review of knowledge asset management initiatives and performance measurement systems designed to drive innovative change and learning dynamics in organizations and to support company’s performance improvement and value creation.

Francesco Sole

PHD Student, Center for Value Management, DAPIT, Faculty of Engineering, University of Basilicata, Potenza, Potenza, Italy

Francesco Sole is a Phd student at the Polytechnic of Bari in Italy and he also supports, at the Center for Value Management/LIEG– Laboratorio di Ingegneria Economico-Gestionale of the University of Basilicata, the lecture activities of the graduate courses such as Innovation and Project Management, Innovation Management in New Economy. He received his Degree in Engineering from University of Basilicata with a thesis about management models of enterprise know-how and then he held a Master in Business Administration. Francesco is often involved in relevant research and consultancy activities as researcher and project-leader of the University of Basilicata, among them the studies about project financing initiatives, innovation management. He has worked in research projects involving national and international organizations, such as Soges Group, Formez, l’Arthur D. Little and among others. His primary research interests focus around the following areas: system dynamics approach, performance measurement and management, intellectual capital management. Francesco is also a junior fellow of the AiIG – Italian Association of Management Engineering .

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