HR Professionals’ Effectiveness in a Knowledge-Based Organization: A Malaysian Case

By Mohmad Yazam Sharif and Aqeel Ahmad.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

The aim of this empirical paper was to show the relationship between the effectiveness of Human Resource (HR) professionals and some selected organizational factors (namely leadership, organizational support and reward system). The study focused on HR professionals in Multimedia University (MMU), an IT-based private university in Malaysia. It had adopted a mixed method methodology combining an in-depth telephone interview with a senior HR manager in MMU and a survey of lecturers in MMU Melaka campus. 150 questionnaires were distributed to the said lecturers but obtained a response rate of 44 per cent. The findings from the survey (and the interview) found a strong correlation between leadership (0.699) and organizational support (0.673) and HR professionals’ effectiveness.

Keywords: HR Professional, HR Professional’s Effectiveness, Human Resource Management, Knowledge Worker, Leadership, Organizational Support, Reward System

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 12, pp.13-28. Article: Print (Spiral Bound). Article: Electronic (PDF File; 727.305KB).

Dr. Mohmad Yazam Sharif

Lecturer, Human Resource Management Group, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia

Currently an academic in the Human Resource Management Group based in the College of Business in Universiti Utara Malaysia (UUM). UUM is a specialised management public university in northern Peninsula Malaysia. My research works are mainly in the human resource management (HRM) and knowledge management area. Prior to joining UUM in early 1990, was a trained banker for more than 10 years. My teaching interests are in the area of human resource management, organizational behaviour and negotiation.

Aqeel Ahmad

Lecturer, School of Business and Economics, University of Management and Technology, Johar Town, Lahore, Pakistan

A man with many talents and experiences. Had work experiences in the government as well as the private sector in Pakistan. Had two masters’ degrees - an MBA in Finance from a Pakistani university and a Masters in Human Resource Management (MHRM) from Universiti Utara Malaysia (UUM). He became an academic with University of Management & Technology (UMT), Lahore, Pakistan after graduating with a MHRM. Now he is a specialist in the field of HRM within the School of Business & Economics UMT.

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