The aim of this empirical paper was to show the relationship between the effectiveness of Human Resource (HR) professionals and some selected organizational factors (namely leadership, organizational support and reward system). The study focused on HR professionals in Multimedia University (MMU), an IT-based private university in Malaysia. It had adopted a mixed method methodology combining an in-depth telephone interview with a senior HR manager in MMU and a survey of lecturers in MMU Melaka campus. 150 questionnaires were distributed to the said lecturers but obtained a response rate of 44 per cent. The findings from the survey (and the interview) found a strong correlation between leadership (0.699) and organizational support (0.673) and HR professionals’ effectiveness.
|Keywords:||HR Professional, HR Professional’s Effectiveness, Human Resource Management, Knowledge Worker, Leadership, Organizational Support, Reward System|
Lecturer, Human Resource Management Group, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
Lecturer, School of Business and Economics, University of Management and Technology, Johar Town, Lahore, Pakistan
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