Analyzing Team Effectiveness in Long-term Care: Lessons from the Front-line Workers

By Kathleen Torsney and Amira Badaan.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Although several researchers have emphasized the benefits of interdisciplinary teams in long-term care, lower status workers, who often have the most intimate knowledge of the patients, are infrequently included in team meetings. In addition, some lower status workers have reported that when they have attended meetings, they felt as if their input was not valued. Since these staff members frequently have important information about a patient’s functioning, such as response to medication or diet, their integration into team meetings is likely to benefit patient care. This research study explored the variables of team effectiveness, stress, coping, and self-esteem among interdisciplinary team members, including certified nursing assistants and licensed practical nurses, in 10 long-term care units. The results indicate that significant differences exist in estimates of team effectiveness in the units and that status was an important variable in the estimates of team functioning. Finally, significant differences were found in sources of stress and type of coping based on age, discipline, gender, and race/ethnicity. The results of the study may be used to implement changes to facilitate the effective implementation of interdisciplinary teams in long-term care.

Keywords: Work Atmosphere, Interdisciplinary Teams, Organizational Change

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 12, pp.97-110. Article: Print (Spiral Bound). Article: Electronic (PDF File; 657.823KB).

Dr. Kathleen Torsney

Assistant Professor, Psychology Department, William Paterson University, Wayne, New Jersey, USA

Kathleen Torsney, Ph.D. is an Assistant Professor at William Paterson University in New Jersey. Her work has been published in a number of peer reviewed journals and she has presented at many national and international conferences. Dr. Torsney has worked in long-term care for many years and she has investigated the functioning of interdisciplinary teams and the impact of including lower status workers in teams in long-term care. Dr. Torsney is also a licensed psychologist and a licensed professional counselor.

Amira Badaan

Research Assistant, Psychology, William Paterson University, Wayne, New Jersey, USA

Ms. Badaan is an undergraduate student and a research assistant in the Psychology Department at William Paterson University.

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