Dynamic Knowledge Management Toolkit

By Nader Nada, Mohamed Kholief and Mahmoud Ghanem.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

An important aspect of knowledge management is the implementation of methods to share the unstructured knowledge of expert practitioners within an organization. The existence of unstructured and dynamic knowledge represents a challenge to experts due to the dynamic and non-sequential nature of such knowledge. In order to make such knowledge sharable, it is necessary to have both an effective elicitation method and a useful representation toolkit. In this paper we describe a Dynamic Knowledge Toolkit (DKT) that is used in knowledge elicitation and representation based upon Knowledge Maps. Knowledge Maps content is different from the more general information in typical reference material and that is organized quite differently than standard textbook knowledge or mainstream hypermedia learning systems. These knowledge models tend to be large and complex with interwoven themes and rich interconnections of the concepts based on the expert’s highly articulated mental model of the domain. Knowledge Maps have been used in all facets of education, training and business. With the fundamental goal of fostering learning and knowledge sharing they have been shown to be an effective tool for displaying prior knowledge, summarizing, planning, scaffolding for understanding, consolidating experiences, improving affective conditions for critical thinking, decision making, supporting cooperation and collaboration, and organizing unstructured knowledge content. We describe the use of the toolkit in a case study on the capture and representation of local weather forecasting knowledge. We also show how Knowledge Maps can be used to support activities such as the preservation of institutional memory, the “recovery” of expertise that might reside in less accessible forms such as archived documents, for performance support, and for other knowledge-intensive pursuits such as weather forecasting or crisis management.

Keywords: Knowledge Management, Knowledge Maps, Dynamic Knowledge, Unstructured Knowledge, Toolkit

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 12, pp.121-126. Article: Print (Spiral Bound). Article: Electronic (PDF File; 759.349KB).

Prof. Nader Nada

Professor, College of Computing and Information Technology, AAST, Alexandria, Egypt

Dr. Nader Nada is International Researcher, Author, Lecturer and Trainer. He is the founder of the Software Production Institute (SPI) in Alexandria, Egypt. Dr. Nader Nada received his PhD degree from George Mason University, VA, and his MS degree from Minnesota State University, MN. In 1991 he received the Achievement Award from the American Achievement Academy. He was NASA Fellow for three successive years. His research areas include: Knowledge Management, Management Information Systems, Mobile Applications, Software Engineering, Digital Enterprise Solutions, Human Development and Creativity and Innovation. Dr. Nada published four books and over seventy journal and conference papers in the areas of his interest. He is the founder, chair, and speaker of several international conferences. In 2002, he joined the UAE National Committee on the Development of the Primary and Secondary Education (UAE Vision 2020) and Chaired the UAE National Committee on Technology Education. In 2006 he assigned as a consultant for the minister of education in Egypt. He is currently a consultant at the Academy for Healthcare Sciences (AHS) in Alexandria.

Dr Mohamed Kholief

Asssistant Professor, College of Computing and Information Technology, Arab Aacdemy for Science, Technology, and Maritime Transport, Alexandria, Egypt

Dr. Mohamed Kholief is an Assistant Professor of Computer Science at the Arab Academy for Science, Technology, and Maritime Transport (AASTMT) in Alexandria, Egypt. He received his Ph.D. in Computer Science from Old Dominion University, Norfolk, VA and his MS and BS degrees in Computer Science from Alexandria University, Egypt. Dr. Kholief's primary research areas are Digital Libraries, Information Retrieval, Knowledge Management, and Multimedia Communication. Dr. Kholief has over 20 journal and conference articles and technical reports in his areas of interest. Before returning to AASTMT in 2006, Dr. Kholief used to be an Assistant Professor of Computer Science at California University of Pennsylvania in the United States.

Eng. Mahmoud Ghanem

Researcher, College of Computing and Information Technology, AAST, Alexandria, Egypt, Egypt

Mahmoud obtained his B.A. degree in Computer Information systems from the University of Houston Downtown in 2004, where he is on the dean’s list for academic achievement. He is currently in his second year in his MS program in Computer Information Systems at the College of Computing and Information Technology, AAST, Alexandria, EGYPT. Specifically he is interested in the area of knowledge management with a focus on Small and Medium Enterprise (SME). his current research, supervised by Dr. Nader Nada, Professor, College of Computing and Information Technology, AAST Alexandria, EGYPT.

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